Shipping & Returns Policy

Shipping & Returns Policy

Last updated: June 4, 2026

Shipping Policy

At Voltara, we strive to get your order to you as quickly as possible. Please review our shipping information below.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Times

  • Standard Shipping (US): 5–7 business days
  • Expedited Shipping (US): 2–3 business days
  • Overnight Shipping (US): 1 business day
  • International Shipping: 10–21 business days (varies by destination)

Shipping rates are calculated at checkout based on your location and selected shipping method.

Free Shipping

We offer free standard shipping on all US orders over $50.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your package through the carrier's website.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date and we will work to resolve the issue promptly.

Returns Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.

Return Eligibility

  • Items must be returned within 30 days of the delivery date.
  • Items must be unused, in their original condition, and in original packaging.
  • Proof of purchase (order number or receipt) is required.

Non-Returnable Items

  • Opened or used electronics
  • Downloadable software or digital products
  • Gift cards
  • Items marked as final sale

How to Initiate a Return

  1. Email us at support@technest.com with your order number and reason for return.
  2. We will respond within 2 business days with return instructions.
  3. Ship the item back using a trackable shipping method.
  4. Once we receive and inspect the item, we will process your refund.

Refunds

Approved refunds will be issued to your original payment method within 5–10 business days. Shipping costs are non-refundable unless the return is due to our error.

Exchanges

If you'd like to exchange an item, please follow the return process above and place a new order for the desired item.

Contact Us

If you have any questions about our Shipping & Returns Policy, please reach out to us:

TechNest
Email: support@technest.com